Privacy Policy

1. Our Commitment to Privacy

Islington Dental Clinic respects your privacy and is committed to protecting your personal health information in accordance with the Personal Health Information Protection Act (PHIPA) of Ontario and PIPEDA.

2. Information We Collect

We collect personal and health information needed to provide dental care, including:

• Name, contact details, date of birth
• Health history, medical records, and dental charts
• Insurance and payment details

3. How We Use Your Information

Your information is used for:

• Providing safe and effective dental treatment
• Processing insurance claims and payments
• Booking and managing appointments
• Communicating with you about your care

4. Disclosure of Information

We do not sell or rent patient information. Your information may be shared only with:

• Dental specialists, labs, or healthcare providers involved in your care
• Insurance providers for claim processing
• Regulators or legal authorities if required by law

5. Data Storage and Security

We maintain secure systems to protect your data from unauthorized access, loss, or misuse. Records are stored in accordance with Ontario dental regulations and securely destroyed when no longer required.

6. Your Rights

You have the right to:

• Access your dental records
• Request corrections to your information
• Withdraw consent for certain uses of your information (subject to legal or contractual obligations)

7. Retention of Records

We retain dental records for the period required by Ontario law (generally at least 10 years after the last visit, or 10 years after a minor reaches age 18).

8. Contact Information

If you have questions about your privacy or wish to make a request, contact:
Privacy Officer – Islington Dental Clinic
2975 Islington Avenue, North York, ON M9L 2K7
416-749-6631
islingtondental@gmail.com

9. Updates to This Policy

We may update this Privacy Policy as needed. Any changes will be posted in the clinic and on our website.